Support Center

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Online

Technical support team is available 24/7

Open Tickets

3

Support tickets currently in progress

Avg Response Time

2.4h

Average response time for support requests

Resolved Today

12

Support tickets resolved in the last 24 hours

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Common Issues & Solutions

Quick answers to frequently asked questions

🔧 Installation Issues

Having trouble installing Nuronus Scout? Check our installation guide and common installation problems.

🌐 Network Connectivity Problems

Issues with network scanning or connectivity? Verify firewall settings and network permissions.

🔑 API Authentication Errors

Problems with API keys or authentication? Review our API documentation and key management guide.

📊 Dashboard Not Loading

Dashboard showing blank or not updating? Clear browser cache and check JavaScript console for errors.

🔍 Scan Results Missing

Scan completed but no results shown? Check scan logs and verify target network accessibility.

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Emergency Support

Critical system issues requiring immediate attention

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